Website Terms and Conditions

Last updated: 16th November 2025

1. Introduction

These Terms and Conditions govern access to and use of websites operated by Cherry Home Improvements Ltd, including associated regional resin brands and the Cherry Cleans exterior cleaning website.

By using any of these websites, submitting an enquiry, using an online calculator, making a booking request or interacting with online content, each visitor accepts these Terms and Conditions in full. If any part of these Terms and Conditions is not accepted, continued use of the websites should stop immediately.

These Terms and Conditions relate to website use and online interactions only. Terms governing installation work, supply of materials and service agreements are provided separately on written quotes, contracts and order forms.

2. Company Details

Cherry Home Improvements Ltd is a company registered in England and Wales.

Company name: Cherry Home Improvements Ltd
Registered office: 21 Church Road, Parkstone, Poole, Dorset, BH14 8UF
Company number: 10009356
Email: info@cherryhomeimprovements.com

Cherry Home Improvements Ltd operates a group of branded websites, including resin surfacing and exterior cleaning services.

3. Websites Covered

These Terms and Conditions apply to the following websites and domains:

https://cherryhomeimprovements.com
https://cherrycleans.co.uk
https://berkshireresin.uk and https://berkshireresin.com
https://hampshireresin.uk and https://hampshireresin.com
https://londonresin.uk and https://londonresin.com
https://sussexresin.uk and https://sussexresin.com
https://somersetresin.uk and https://somersetresin.com
https://wiltshireresin.uk and https://wiltshireresin.com
https://dorsetresin.uk and https://dorsetresin.com
https://surreyresin.uk and https://surreyresin.com
https://buckinghamshireresin.uk and https://buckinghamshireresin.com
https://oxfordshireresin.uk and https://oxfordshireresin.com

4. Acceptance of These Terms

Use of any website listed in section 3 indicates acceptance of these Terms and Conditions. This includes browsing, viewing galleries, using calculators, submitting forms, following links, downloading resources or interacting with any feature or tool.

Cherry Home Improvements Ltd may update these Terms and Conditions from time to time. The version in force is the version displayed on this page with the “Last updated” date shown at the top.

5. Website Content and Information

All information on the websites is provided for general guidance, information and illustration only. This includes:

Resin-bound surfacing information
Before-and-after project examples
Method and installation descriptions
Maintenance advice
Home improvement loan guidance calculations
Blog posts, articles and FAQs

Every effort is made to keep information accurate and up to date. However, no guarantee is given that any content is complete, accurate or free from error, and no guarantee is given that any specific outcome will follow from reliance on website content.

All project designs, surfaces and results depend on individual property conditions, technical surveys and the specific terms of each written quote or contract.

6. Use of the Websites

Use of any website operated by Cherry Home Improvements Ltd is subject to the following rules:

No attempt may be made to gain unauthorised access to any part of the websites or servers.
No attempt may be made to interfere with, disrupt or overload the websites.
No harmful code, virus, script or data may be introduced.
No automated scraping, harvesting or copying of site content is permitted.
No content may be copied, reproduced or reused without written permission, except for personal use and reference.
No false or misleading information may be submitted through online forms.

7. Home Improvement Loan Calculator and Finance Guidance

Some websites include a home improvement loan calculator and finance enquiry tools. These tools are designed to:

Provide example monthly repayment illustrations
Estimate potential project budgets
Show how certain improvements may influence property value
Help visitors understand how value uplift may offset project cost

Outputs from the loan calculator are estimates only and are not financial advice. Results do not represent an offer of credit, a loan approval, a quotation or any form of regulated financial service.

Cherry Home Improvements Ltd:

Does not provide loans or credit facilities
Does not provide regulated financial advice
Is not authorised by the Financial Conduct Authority (FCA) to offer credit
May pass contact details to approved third-party finance providers when a visitor requests finance guidance

Any finance agreement entered into is between the visitor and the chosen finance provider, under that provider’s own terms and regulatory status.

8. Online Quotes, Estimates and Contact Requests

Website forms allow visitors to request quotes, callback calls, site assessments and further information. Any indicative pricing or guidance provided online is subject to a full site survey and written confirmation.

Unless clearly stated otherwise in writing:

Online estimates are for guidance only and are not binding.
Quotes are based on information provided and may change after survey.
No contract for work is formed solely by sending an enquiry or receiving an indicative estimate.
A binding agreement for works is only formed when a written quote or order is accepted in the manner stated on that document.

Specific terms relating to deposits, staged payments, variations, delays and warranties are set out in the written quote or contract for each project and take precedence over general website statements.

9. Installation and Service Terms

Resin-bound surfacing, exterior cleaning and related services are supplied under separate project-specific terms and conditions provided on written quotes and order forms. Those terms may include, for example:

Groundwork and base requirements
Access requirements for vehicles and equipment
Parking and site storage provisions
Weather-related delays and cure times
Limitations on existing defects or underlying structures
Maintenance requirements for warranty validity

The project-specific contract terms apply to the actual works. These website Terms and Conditions do not override any agreed written contract for services.

10. Online Bookings, Callbacks and Appointments

Some websites may offer online booking forms or automated callback systems created using secure automation tools. Submission of a booking or callback form does not guarantee an appointment until confirmation is sent by Cherry Home Improvements Ltd via email, SMS or phone.

Appointment times may need to change due to traffic, weather, staffing, access issues or other circumstances outside the control of the company. In such cases, a new date or time will be offered.

11. User-Generated Content, Reviews and Submissions

Visitor contributions such as testimonials, reviews, images, comments or case study submissions may be featured on the websites or marketing materials, subject to consent.

By sending any such material for publication, the sender:

Confirms ownership of the content or the right to share it
Grants Cherry Home Improvements Ltd a non-exclusive licence to display and use the content for marketing and informational purposes
Confirms that the content is honest, fair and not misleading
Confirms that the content does not infringe rights of any third party

The company reserves the right to edit, decline or remove any user-generated content that is offensive, unlawful, misleading or unsuitable.

12. Intellectual Property

All website content, including text, designs, logos, icons, images, photographs, graphics, layouts, audio, video and calculators, is the property of Cherry Home Improvements Ltd or its licensors unless stated otherwise.

No content may be reproduced, distributed, adapted, mirrored, framed or reused for commercial purposes without prior written permission.

13. Third-Party Links and Resources

Websites may include links to third-party sites such as:

Finance providers
Product suppliers
External reviews platforms
Social media pages
Industry bodies and information sites

These links are provided for convenience and information. Cherry Home Improvements Ltd has no control over, and accepts no responsibility for, the content, security, policies or practices of any external websites.

14. Limitation of Liability

The websites are provided “as is” and “as available” without any guarantee that:

Content is always complete, accurate or up to date
Websites are free from interruption, errors or defects
Any particular outcome or result will arise from following website guidance

To the fullest extent permitted by law, Cherry Home Improvements Ltd shall not be liable for any:

Loss of profit, revenue or anticipated savings
Loss of business, contracts or opportunities
Loss of data or corruption of data
Indirect or consequential loss or damage
Loss arising from reliance on calculator outputs or general website content

Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, for fraud, or for any other matter which cannot be limited or excluded under English law.

15. Privacy and Cookies

The handling of personal information, including data collected through forms, cookies, analytics and tracking tools, is explained separately in the Privacy Policy and Cookies Policy.

The Privacy Policy can be viewed at: /privacy-policy/
The Cookies Policy can be viewed at: /cookies-policy/

16. Changes to Websites and Services

Cherry Home Improvements Ltd may modify, suspend or withdraw any part of the websites, including features, pages, tools and content, without notice. Services, pricing, materials and offers may also change over time.

Continued use of the websites after changes are made indicates acceptance of any updated content and Terms and Conditions.

17. Governing Law and Jurisdiction

These Terms and Conditions, and any dispute or claim arising from or connected with them or any website operated by Cherry Home Improvements Ltd, are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact Information

For questions about these Terms and Conditions, website use or online tools, contact:

Email: info@cherryhomeimprovements.com
Cherry Home Improvements Ltd
21 Church Road, Parkstone
Poole, Dorset
BH14 8UF