Cookies Policy
Last updated: 16th November 2025
1. Introduction
This Cookies Policy explains how cookies and similar tracking technologies are used on the websites operated by Cherry Home Improvements Ltd, including all regional resin brand websites using .uk and .com domains.
Cookies help each website function correctly, improve performance, support security and measure how visitors use pages. Cookies also support analytics, PPC advertising, remarketing and user experience improvements.
This Cookies Policy should be read together with the Privacy Policy. Any questions can be sent to:
Email: info@cherryhomeimprovements.com
2. Websites Covered by This Cookies Policy
This policy applies to the following websites:
- https://cherryhomeimprovements.com
- https://cherrycleans.co.uk
- https://berkshireresin.uk and https://berkshireresin.com
- https://hampshireresin.uk and https://hampshireresin.com
- https://londonresin.uk and https://londonresin.com
- https://sussexresin.uk and https://sussexresin.com
- https://somersetresin.uk and https://somersetresin.com
- https://wiltshireresin.uk and https://wiltshireresin.com
- https://dorsetresin.uk and https://dorsetresin.com
- https://surreyresin.uk and https://surreyresin.com
- https://buckinghamshireresin.uk and https://buckinghamshireresin.com
- https://oxfordshireresin.uk and https://oxfordshireresin.com
3. What Cookies Are
Cookies are small text files placed on a device when a website is visited. They allow pages to load correctly, remember settings, support security and help measure how the website is used.
Cherry Home Improvements Ltd uses a full opt-in consent model, meaning cookies outside the “Strictly Necessary” category only activate after a visitor chooses “Accept”.
4. Types of Cookies Used
Cherry Home Improvements Ltd uses five main types of cookies:
4.1 Strictly Necessary Cookies
These cookies are essential for the websites to operate and do not require consent.
- Security and firewall protection
- Session management
- Form submissions
- Cookie preference storage
- Server balancing and uptime
- Payment redirections for Stripe and PayPal
Examples include Cloudflare security cookies, Hostinger session cookies and form token cookies.
4.2 Performance and Analytics Cookies
These cookies measure traffic, track behaviour and help improve the websites.
- Google Analytics / GA4
- Google Search Console
- TruConversion heatmaps and scrollmaps
- SBI Analytics
- RankMath diagnostic cookies
These cookies help understand which pages are most useful, how visitors move around the site and which improvements may be needed.
4.3 Functional Cookies
These cookies support website features and user experience, including:
- Saved form preferences
- Live chat behaviour (when enabled)
- CRM state cookies
- User settings and accessibility improvements
4.4 Advertising, Marketing and PPC Cookies
These cookies support advanced marketing features, including advertising performance, PPC insights and remarketing.
- Facebook / Meta Pixel
- Google Ads conversion tracking
- Lookalike audience creation
- Remarketing campaigns
- Cross-domain tracking for .uk and .com sites
- PPC optimisation events
- Form, call and landing page conversion tracking
These cookies only activate after the visitor selects “Accept All” in the cookie banner.
4.5 Security and Anti-Fraud Cookies
These cookies protect the websites from harmful or suspicious activity.
- Cloudflare firewall cookies
- Traffic filtering mechanisms
- Bot detection cookies
- Load balancing cookies
These cookies cannot be disabled.
5. Cross-Domain Tracking
Cherry Home Improvements Ltd operates resin websites with both .uk and .com versions. To ensure accurate analytics and advertising performance, the websites use:
- GA4 cross-domain tracking
- Meta Pixel event sharing
- Unified session tracking
- Cross-domain PPC insights
This tracking does not share personal information between domains unless a form is completed.
6. Third-Party Tools That Use Cookies
The following tools may place cookies on devices when the websites are used:
Analytics and Behaviour
- Google Analytics / GA4
- Google Search Console
- TruConversion
- SBI Analytics
Advertising and PPC
- Facebook / Meta Pixel
- Google Ads
- Instagram Ads
- Lookalike audience systems
- Remarketing tools
Functionality and Experience
- MailerLite email tracking cookies
- LottieFiles animation cookies
- CRM session cookies
Security and Hosting
- Cloudflare
- Hostinger
Payments
- Stripe
- PayPal
Each provider manages its own cookies under its own Privacy Policy.
7. Cookie Consent
Cherry Home Improvements Ltd uses a full opt-in cookie consent system. This means:
- Strictly necessary cookies load automatically
- Analytics and marketing cookies stay disabled until consent is given
- Visitors may choose to accept or reject cookies
- Consent can be changed at any time using the cookie banner
The website stores cookie preferences using a strictly necessary cookie.
8. Managing or Disabling Cookies
8.1 Using the Cookie Banner
Visitors can:
- Accept all cookies
- Reject all non-essential cookies
- Adjust cookie settings
- Change consent at any time
8.2 Using Browser Settings
Cookies can also be controlled using browser controls:
- Chrome: Settings → Privacy and Security
- Safari: Preferences → Privacy
- Firefox: Options → Privacy and Security
- Edge: Settings → Cookies and Site Permissions
Blocking all cookies may limit some website features or reduce functionality.
9. Personal Data and Cookies
Cookies may collect information such as:
- Anonymised IP address
- Device type
- Browser type
- Pages visited
- Time spent on pages
- Click and scroll behaviour
- Advertising interactions
Cookies do not collect names, addresses, phone numbers, email addresses or payment details. Personal information is only collected when a form is submitted.
10. Cookie Retention
Cookies have different expiry times. These may include:
- Session cookies (deleted when the browser closes)
- Persistent cookies (which remain for a set period)
- Analytics cookies (typically 2–26 months)
- Marketing cookies (usually up to 90 days)
Retention periods are determined by each third-party provider and may change over time.
11. Changes to This Cookies Policy
This policy may be updated when new cookies or tools are added, when tracking methods change, when PPC requirements update or when UK GDPR and PECR rules are revised.
The “Last updated” date at the top of this page shows the most recent version.
12. Contact Information
Any questions about cookies or tracking technologies used on these websites should be sent to:
Email: info@cherryhomeimprovements.com
Data Protection Officer: Mr Russell Asher
Cherry Home Improvements Ltd
21 Church Road, Parkstone
Poole, Dorset
BH14 8UF
